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The DIAL Program identifies, trains, and promotes placement of Indian-Americans in leadership and policymaking positions of community organizations across Monroe County and the Finger Lakes region.


The Development of Indian-American Leaders (DIAL) Program was created on the belief that far too many highly-skilled, Indian-American professionals are overlooked and underutilized by community groups across Monroe County and the Finger Lakes region.  Our aim is two-fold:

  1. Ensure community organizations are tapping into the full potential of the Indian-American community.
  2. Provide Indian-American professionals opportunities to give back to the communities in which we work and live.


Indian-Americans value education, hard work, collaboration, and results; and are uniquely skilled to affect positive changes within our community.   But many lack the network, or understanding of how community organizations operate, to get involved in philanthropic work. DIAL will identify, cultivate and promote these Indian-American leaders and create opportunities for them to serve their communities.


Indo-Americans have settled in the Rochester, NY community for many generations. It is painfully obvious that in spite of the economic and professional success of the Indo-American community, our presence and influence in the community at large is very limited. In early 2006, a group of dedicated members of our community initiated an effort to start a civic leadership training program for Indo-Americans. The program’s goal is to cultivate, train and place talented professionals of Indian origin in our community in the positions of policymaking decisions of civic organizations throughout the Monroe County.

The program is called “DIAL” – Development of Indo-American Leaders. DIAL aims to ensure that community and civic organizations are tapping the full potential of the Indo-American community, and at the same time ensure that the Indo-American community assimilates with the community at large. DIAL was incorporated in Rochester, NY on March 9, 2006 with its first board meeting held on April 26, 2006.

2016 will be the 11th year of Annual Training.


Board Members

Team Work Makes The Dream Work.

HOME I.C.Shah Founder

Founder of DIAL, as well as the Founder and former President and CEO of ICS Telecom Inc. Click Below to know more..

HOME Mnaika mohan Secretary

Manika has in Human Services field since 1994 after receiving her Master's in Psychology from the State University of New York at Brockport.

HOME Sitima Fowler Chairperson

Speaker, Author Volunteer & Co-CEO of CAPSTONE Information Technologies Inc. Click Below to know more..

HOME Chetna Chandrakala Past Chairperson & Board member

Chetna Chandrakala is the Vice President of Finance for GRIPA (Greater Rochester Independent Practice Association, Inc.) Click Below to know more..

HOME Ram Shrivastava Board Member

Ram Shrivastava is president and CEO of Larsen Engineers, a Consulting Engineering firm. Click Below to know more..

HOME Varahan Ganesan Past Chairperson & Board Member

Varahan Ganesan is a Senior Director of IT for CooperVision. Click Below to know more..

HOME Alka Phatak Past Chairperson & Board Member

Alka Phatak is a registered nurse by training and works on a per diem basis at the University of Rochester Medical Center. Click Below to know more..

HOME Nagappa Ravindra Board Member

He served on the board of ACEC New York and currently a board member of Flower City Habitat for Humanity. Click below to know more..

HOME Seema Ali Rizzo Past Chairperson & Board Member

Attorney at Gallo & Iacovangelo, LLP. Recipient, Rochester Business Journal, "Forty Under 40" Award. Click Below to know more..